Payment Gateway Policy


Akhuwat highly values the trust you place in us when you provide us your personal information and is dedicated to uphold the confidentiality of the personal information of its esteemed donors.

• We may collect your name, address, telephone number, or email address as well as your payment information when you contribute, through our website, either over the phone or by mailing in a check.
• We will not trade, share, or sell a donor’s personal information, collected through the website or via any other business activities, with anyone else, at all.
• We will gather the payment info, billing address, apart from some other information vital to further proceed a donation or an event registration.

Donation Acknowledgment Policy (Delivery Policy)

Donors will get a formal acknowledgment of the donations in terms of proper receipt via email, SMS, and WhatsApp Terms and Conditions If we ever make any changes to our donor’s privacy policy, we will straightforwardly post any changes on our website so that you are always up-to-date regarding the information that we collect and how do we utilize it.

Refund & Category Change Policy

After donating, donors cannot request refunds if they think that the donation amount was transferred by mistake. Moreover, donation amount once transferred in any category (Islamic Microfinance, Education Services, Clothes Bank, Khawajasera Support Program, and Health Services etc.) will not be transferable in any other category All donation categories are fully explained and donors are free to contact us to get more info about our programs.

Contact Information

If you have any questions, queries, concerns or comments about Akhuwat Donor’s Privacy Policy and Akhuwat’s privacy and security practices, you can contact our head-office. Address: 19 Civic Center, Sector A-2, Township Lahore Tel: +92 42 351 22222